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It is a school/teacher machine that is hooked to a network system. The machine was installed around February of this year. (8) –How long have you had computer? Did mouse come INSTALLED with it? – If not what did come installed with it – Did that work? The computer does not say "new device found" but note in the bottom right corner that something is in the USB port The green light on the mouse receiver turns on green when plugged in to the USB port. (7) –Does Device Manager recognize any USB Controllers?
![connect gigaware wireless optical mouse to gateway laptop connect gigaware wireless optical mouse to gateway laptop](https://i.ytimg.com/vi/XARUkK5sPHQ/hqdefault.jpg)
(6) –Does Device Manager recognize mouse? – OR Mouse Reception Station The computer is Dell Tower model GX280 (I don't know the specifications on the motherboard.still learning in that area)
![connect gigaware wireless optical mouse to gateway laptop connect gigaware wireless optical mouse to gateway laptop](https://i.ebayimg.com/images/g/aHEAAOSwtUpeiPWq/s-l400.jpg)
(5) –What is Model of Dell Computer + Motherboard: ( Name & Model)? Laptop-Desktop – Tower? The keyboard is also the Dell keyboard that came with the machine and it is a USB keyboard (not wireless) (4) –What kind of Keyboard are you using? USB – Wireless + (Name & Model) The machine came with a dell standard basic USB mouse that does work in that port so the port is okay. The first port I tried was the "mouse" USB port. (3) - Do you have other USB peripherals that are working – (USB Verification?) I repeated all the same steps using a different USB port on the back of the machine All of this was using the USB mouse port. Then installed the physical equipment (mouse).
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So I uninstalled the physical mouse equipment, turned the machine back on, and "installed" the driver again. When it didn't work, I restarted the machine and it still didn't work. I did actually attache the mouse and all the installation steps first and then loaded the driver. (2) –Did you load the USB Driver for the Mouse?. (1) -What Service Pack is installed with WIN-2000 XP? I also made sure the mouse and receiver are reading each other. I also checked the batteries (they are rechargeable-took them out, put them back in, and charged them). I already tried moving the base to test location, I changed the channel to check for channel interference (the receiver has 2 channels). I did a quick search on this mouse, but could not locate the specs on it – YET – did find information, but nothing on OS. (9) Other than the box info – Do you have specifications on Mouse? Need a little bit more information – So we can cross reference: Motherboard Support / USB / Mouse Compatibility / Operating System Support – And also so we can generate a Game Plan